Frequently Asked Questions

The ownership of custom-developed code is 100% yours.

At Volcanic Minds we operate with a No Vendor Lock-in policy: we use standard, well-documented technologies so that you’re always free to choose. We provide everything you need (API access, Swagger/OAS documentation, repositories) to guarantee your complete independence, although we're confident you'll want to stay with us for the quality of our service.

We don't provide off-the-cuff pricing because every Enterprise solution is unique. After an initial analysis phase, we supply a detailed, requirement-based quote to avoid surprises. The budget includes development, testing, launch, and handover.

Your quote will show a cost range, deadlines, payment terms, and detailed deliverables to immediately clarify gray areas and avoid misunderstandings. This way, you have a clear view of your costs so you can make informed decisions—whether moving ahead with the whole project at once or taking a gradual approach.

We also offer capacity-based plans, letting you allocate time even when specifications are not fully defined, so you won’t run into availability issues and your ROI will improve significantly.

Any recurring costs (hosting, third-party licenses) are disclosed up front, so you'll have a clear overview of your long-term TCO (Total Cost of Ownership).

The development timeline depends on your idea’s specifics and project requirements. At Volcanic Minds, we draw from years of experience across many industries to carefully analyze your concept in the initial phase. This allows us to provide a realistic estimate with all the details you need, ensuring you have a perfectly clear view of the development process.

Our goal is to ensure the process is efficient and that you get the desired result as quickly as possible—without compromising on quality, which remains fundamental for us. It may sound like a slogan, but our aim is to prove that, with us, you can bring your idea to success.

Meeting deadlines begins with rigorous upfront analysis, giving due importance to the agreed project scope and technical assessments of time and resources required.

We set realistic milestones—not just “nice dates” to close a sale. In case of unforeseen technical issues, our policy is radical transparency: immediate communication and jointly planned rescheduling to mitigate risks without compromising the quality of the final release.

Change is part of innovation.

Thanks to our Agile approach, we manage new requirements through a transparent Change Request process. We assess together the impact on timing and costs of new features and decide whether to integrate them immediately, reprioritize, or postpone.

The steering wheel always remains in your hands: nothing is implemented without your approval, and we’ll provide all the technical clarity you need to navigate effectively.

Error-free software is often seen as the best possible ROI, but is it really?

We don’t measure success only by “the software works”, but by the value it generates for your business. We define the initial KPIs (Key Performance Indicators) together: process automation, error reduction, time optimization, increased performance, or scalability.

Our goal is to turn your technology spend into a high-yield investment (ROI).

We specialize in integrating with existing systems (Legacy, ERP, CRM, MES, MRP, APS, and many more). We interface using REST APIs, batch, websocket, MQTT, AMQP, and other secure procedures on modular architectures, ensuring your new software seamlessly communicates with your digital ecosystem.

We don’t choose technologies based on trends or convenience—but for efficiency and scalability.

Whether it’s Cloud Native, Microservices, or a Headless CMS, the selection depends on your business goals. What will give you the advantage? That’s the essential question we’ll answer together.

Go-Live is actually just the beginning.

We offer contracts for progressive and corrective maintenance with clear SLA (Service Level Agreement) to ensure fast response times. We clearly differentiate between “bugs” (covered by warranty) and “new features”.

We also provide training sessions and handover to your team to make you autonomous in using the platform day to day.

We also offer maintenance, quality control, and support contracts, custom-tailored to your project.

There's no cost to find out if we're the right partner: let's schedule an introductory call and talk about your project! We believe in the value of expanding our network, sharing experiences, and receiving valuable feedback. This helps us grow and support your growth as well—with zero financial commitment.

We are here to listen and to understand your needs, ready to offer our support and expertise. If you decide we’re the right partner for you, we’ll successfully deliver your project together.

Absolutely. One of Volcanic Minds' strengths is having built a vast network of quality, specialized partners who share the same goals and passion for delivering the best possible product.

With a reliable and valuable network of companies and professionals, we can involve the right suppliers for your needs and manage those you already identified, reducing potential friction and delays.