--- title: "Telemonitoring and Assistance Platform: Case Study | Volcanic Minds" description: "Development of a telecare dashboard for remote health monitoring. Discover how we guaranteed safety and reliability for patients." url: "https://volcanicminds.com/en/case-studies/telecare-monitoring-dashboard" lang: "en" type: "second_level_page" updated: "2026-06-16" alternate: "https://volcanicminds.com/case-studies/telecare-monitoring-dashboard" --- # Telecare monitoring and surveillance A dashboard that completes the platform, letting subscribers and surveillance institutions manage telecare devices, configure accessories and monitor emergency notifications in real time. ## Key numbers To be successful, a project must have measurable metrics - **H24** Monitoring - **100%** Accessibility - **20+** Supported Devices - **100%** Pure Web ## The challenge The starting point When surveillance institutions and the designated users have to monitor the safety of the elderly, fragile people or remote sites, visual and logical promptness is everything. Our technology partner had a solid, highly reliable backend infrastructure and perfectly managed the hardware nodes and the physical alarm sensors. The bottleneck, however, lay at the application and usability level: it was necessary to translate complex, raw data streams into a dashboard instantly usable by the operators in the control room. ## The problem we found The risk of excessive complexity. Our task was to take charge of the entire backbone of the user interface: from the initial design in Figma to outline the information architecture, to writing the final frontend code, structured to hook into the partner's backend dynamically and without friction. ### Mockup creation and UIX ideation Translate the needs of a surveillance control room into rational wireframes, working with the client to validate the visual clarity of every single screen before touching code. ### Modular frontend development Write the client-side React logic to hook stably into the partner's external APIs, keeping the displayed data consistent under continuous updates. ### Full cross-device accessibility Shape a visual experience that wouldn't smear into complexity, going from the monitors in the control station to the smaller screens of tablets and smartphones. ### Hardware pairing and onboarding Establish a handshake for pairing IoT devices via BT to simplify their configuration. ## Features under review Focus on features and solutions ## The entry point Operational design We designed and developed the user interface so that translating the metrics sent by the server would be immediate. Connection status and power supply are visually condensed. Users and operators receive the disconnected string transformed into a clearly highlighted graphical priority, without reloading the browser page. ## Full accessibility Device and accessory extension The telecare infrastructure demanded maximum modularity. We designed the system, from the ground up, to be mobile-first but without giving up the quality and density of information even on larger screens. ## Few distractions Device monitoring Each device card shows the main data, providing at a glance all the information needed to identify faults, alert problems or situations requiring intervention. The persistent notifications, together with the temporary feedback messages, immediately warn of any change in progress. ## Do you have a similar project? The intrinsic value of features and data loses its value if not energized by suitable interfaces. Redesigning wireframes and engineering user flows requires deeply understanding user behavior and which data will really be useful. ## Frequently Asked Questions Questions about the project ### What did you handle in this project? We analyzed user behavior and studied the features offered by the client's solid backend, thus bringing wireframes and mockups to life. The development of the entire dashboard project only started after sharing and discussing the whole user journey and user experience with the partner. ### Does the dashboard work on mobile devices? Absolutely yes, the entire dashboard is designed to work on any device (smartphone, tablet or PC) that has access to a modern browser. This was a fundamental requirement that emerged during the study of user behavior. ### How do you add new IoT devices? In mobile mode, the dashboard uses the BT (bluetooth) connection to perform an identification and connection handshake. The device is thus added, becoming instantly available on any open interface (whether mobile, tablet or directly on PC). ### Is it possible to renew only the frontend of an existing management software? Absolutely yes, and it's exactly the _decoupled_ (or Headless) approach we adopted for this project. In practice, many companies have robust backends but outdated interfaces that slow down operations. By developing a modern frontend, we can 'hook' via API into any pre-existing system. This cuts the costs of a total rebuild, reduces technological risk and lets you launch a modern, high-performance User Experience quickly, extending the lifecycle of the company software. ### Is a dashboard structured like this ready to integrate Artificial Intelligence or Advanced Automation logic? In this project we handled the design and development of the dashboard; however, for other projects we have integrated true agentic AI assistants (not simple chatbots) able to further increase operational efficiency. [Frequently asked questions]